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OFFLINE CAPTURE / EXHIBITION FLOOR

Keep capturing leads when the exhibition Wi-Fi fails.

ExpoCollect treats unreliable connectivity as a normal exhibition condition, not an exceptional error. Supported capture work remains visibly pending on the phone until the server confirms it.

WHY EXPOCOLLECT

Offline behaviour designed to prevent silent loss.

1

Persistent local queue

Manual fields, qualification, notes, timestamps and pending images survive app restarts on the same signed-in device.

2

Idempotent synchronisation

Every local capture has a stable client identifier so a safe retry does not create another server lead.

3

Visible sync status

Staff can distinguish pending, synchronised and conflicted work instead of relying on a generic success message.

4

Conflict protection

A queued edit does not silently overwrite a newer server version; the conflict is surfaced for deliberate resolution.

WORKFLOW

A safe weak-network routine for booth teams.

01

Confirm the event

Select the assigned exhibition before the floor gets busy and check that a first test record synchronises.

02

Capture normally

Continue adding leads and qualification details even when the device reports that it is offline.

03

Watch Pending Sync

Keep the same account and app installation in place until the queue reaches the server.

04

Resolve exceptions

Use Sync Status for validation failures or version conflicts instead of re-entering the same visitor blindly.

WHO IT HELPS

Built for venues where connectivity is shared and unpredictable.

01

Large exhibition halls

Keep the capture flow available when crowded networks slow down at peak hours.

02

Travelling field teams

Work across changing venues without redesigning the capture process for each network.

03

Operations managers

See what has reached the server and what still needs action on a device.

QUESTIONS

What exhibitors ask before they start.

01

Which information can be captured offline?

Supported local capture includes manual contact fields, card photos awaiting upload, interests, priority, notes and the captured time.

02

Can an offline lead be viewed by another phone immediately?

No. Until synchronisation succeeds, the record exists only on the originating device and is labelled accordingly.

03

What should staff avoid while leads are pending?

Do not sign out, uninstall ExpoCollect or clear its app data. Reconnect and use the sync controls first.

04

Will retrying create duplicate leads?

The backend uses the client-generated UUID as an idempotency key, while duplicate-candidate checks provide an additional review layer.

READY FOR YOUR NEXT EXHIBITION?

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